Shipping & Delivery
We proudly ship to virtually any address within the United States. Once your order is placed, estimated shipping and delivery dates will be provided based on item availability and the shipping option you select. Depending on the carrier, estimated delivery times may also appear during the shipping quote process at checkout.
Shipping rates for many of our products are calculated based on weight. In some cases, shipping costs may already be included in the price of the item. To comply with the policies of the carriers we use, all product weights are rounded up to the nearest full pound when calculating shipping.
Please note that additional shipping charges may apply to orders being shipped to Alaska and Hawaii.
Custom items are non-refundable.
Most new, unused items may be returned within 30 days of delivery for a refund, less a 20% restocking fee on the returned item. If the return is the result of our error (for example, you received an incorrect or defective item), we will cover the cost of return shipping.
To be eligible for a refund, all items must be returned in their original packaging and in resalable condition.
All returns require pre-authorization before being sent back. Once your return is approved, we will provide instructions on how to return your item.
Refunds are typically processed within four weeks from the date you provide the package to the return shipper. In many cases, refunds are issued sooner. This timeframe includes:
Transit time for the return shipment to reach us (approximately 5–10 business days)
Processing time once the item is received (3–5 business days)
Time required for your bank or credit card company to process the refund (5–10 business days)
If you need to return an item, please contact us with your order number and details about the product you wish to return. Our team will respond promptly with instructions to complete your return.