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Privacy Policy

Last Updated: March 16, 2026

Northwest Abrasives ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

When you visit or make a purchase from our website, we may collect certain information, including:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information necessary to process your order

Automatic Information
We may automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visits

  • Referring websites

This information helps us improve our website and provide a better user experience.

How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling orders

  • Communicating with customers about orders or inquiries

  • Providing customer support

  • Improving our website and services

  • Sending updates, promotions, or marketing emails (only if you choose to receive them)

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember customer preferences

  • Understand website traffic and usage

  • Improve site functionality

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, such as:

  • Payment processing services

  • Shipping carriers

  • Website hosting providers

  • Analytics tools

These partners only receive the information needed to perform their services.

Payment Security

All payments are processed through secure third-party payment providers. Northwest Abrasives does not store full credit card information on our servers.

Data Protection

We take reasonable steps to protect your personal information using secure systems and industry-standard safeguards to prevent unauthorized access, disclosure, or misuse.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external websites and encourage users to review their policies.

Changes to This Policy

Northwest Abrasives may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Northwest Abrasives
1191 Sam Letson Industrial Blvd, Haleyville, AL 35565
[email protected]
205-486-9372